FAQ

What is The New York Tee?

The New York Tee is your go-to online shop for unique, upcycled NYC-inspired vintage tees and sweatshirts. We take classic vintage pieces and breathe new life into them with custom touches like patchwork, chain stitch embroidery, studs, and spikes—creating one-of-a-kind designs that embody the true spirit of New York City.


Are the clothes really vintage?

Most of our pieces are vintage, but we do have some that are brand new or manufactured. Anything vintage will be clearly labeled on the product page, so you'll always know exactly what you're getting.


How do I care for my items?

To keep your vintage piece looking its best, we recommend hand washing or machine washing on a gentle cycle with cold water. Hang to dry or lay flat to prevent any damage to the embroidery or custom details. Always check the care instructions on the garment for the best results!


Do you accept returns or exchanges?

Yes, you have 30 days from purchase to return or exchange. Please contact us at hi@thenewyorktshirt.com for assistance.


How long will it take to receive my order?

Once your order is processed, it usually takes 3-7 business days for orders within the U.S. and Canada to arrive. You’ll receive a tracking number as soon as your order ships, so you can follow its journey!


How do I know what size to order?

Each product page includes a detailed size guide to help you find the perfect fit. Since we offer vintage items, sizing may vary slightly from modern standards, so it's always a good idea to check the measurements listed.


Do you ship internationally?

We currently only ship to the U.S. and Canada.


Can I customize a product?

Currently, we do not offer custom requests. However, all of our products are carefully curated and thoughtfully upcycled, making each piece truly one-of-a-kind.


What makes The New York Tee different from other stores?

At The New York Tee, we specialize in upcycling vintage clothing, giving classic New York souvenirs a fresh and unique twist. Every piece is curated and customized to create something truly original, so you can wear your love for NYC in a completely new way.


How can I stay updated on new arrivals and sales?

Sign up for our newsletter at the bottom of our website for the latest updates, exclusive discounts, and early access to new drops. You can also follow us on Instagram for sneak peeks and behind-the-scenes content.